Since I started
my own company a bit more than one year ago, I had a lot of fun with this. Most of the products I am selling are free to use by people who would not or could not buy them anyway, and I'm trying to be fair to my customers as far as I can, like giving them discounts when they have good reasons and similar.
Some of the products even are completely free to use, like the
audio library irrKlang (non-commercial version) or the
3D editor irrEdit (really free, you only need to pay a fee if you want the source code!).
But since my products are getting more popular every month, I am receiveing more and more strange accusations and threats. See for example this yesterday created public
thread on the
ambiera forum where a guy accuses me of... I don't know, I don't even understand exactly what his problem is. Or two other common examples:
- people threating me to sue me because they cannot find a compiler switch (?) or project setting in their IDE
- people who bought a license twice by accident, and then insulting me and accusing me to be a scammer instead of simply asking me to refund the money
I don't know what happened to this world, but becoming abusive seems to become quite common now, even if the fault is on your own side. I'm usually still friendly to these people, helping them to correct their own mistake, but I never received any apology or excuse, ever.