Followup to my Letter to the Bank Austria
: Today, they actually called me, and told me how sorry they are and that this was a big mistake, and so on. They at least tried to excuse this fail about a dozen times, it was quite embarrassing. Additionally, they now offered me to drop my account maintenance charge for 3 months. Which actually reminded me that I even pay for giving them my money. Hm.
Sounded to me like they are afraid of loosing a lot of customers.